Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        On Call Engineers are Investigating an Issue Affecting Flex

        Incident Report for Twilio

        Resolved

        We have fully investigated the Flex issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
        Posted Apr 15, 2026 - 06:58 PDT

        Investigating

        Our monitoring systems have detected a potential issue with Flex. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
        Posted Apr 15, 2026 - 06:26 PDT
        This incident affected: FLEX (Flex Application Platform).