MMS US Short Code Delivery Delays

Incident Report for Twilio

Resolved

We are no longer experiencing MMS delivery delays for a small percentage of messages from Twilio Short Codes. This incident has been resolved.

Posted Dec 21, 2020 - 14:21 PST

Monitoring

We are no longer experiencing MMS delivery delays for a small percentage of messages from Twilio Short Codes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 or as soon as more information becomes available.

Posted Dec 21, 2020 - 13:19 PST

Update

We are still experiencing MMS delivery delays for a small percentage of messages from Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Dec 21, 2020 - 12:15 PST

Investigating

We are experiencing MMS delivery delays for a small percentage of messages from Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 21, 2020 - 11:17 PST

This incident affected: CARRIER NETWORK (MMS Short Code, North America).