Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        SMS Log Availability Delays in the Console and API

        Incident Report for Twilio

        Resolved

        The issue causing message records to be delayed in posting to the Console and accessible using the API has been resolved and Programmable Messaging is operating normally at this time.
        Posted Jun 27, 2021 - 07:46 PDT

        Update

        Our engineering team has taken mitigation steps to resolve the delays in message records populating to Twilio logs in the Twilio Console and API. This process will be ongoing for the next few days. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Jun 26, 2021 - 15:14 PDT

        Update

        Our engineering team has taken mitigation steps to resolve the delays in message records populating to Twilio logs in the Twilio Console and API. This process will be ongoing for the next few days. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Jun 25, 2021 - 15:14 PDT

        Update

        The issue causing delays in message records populating to Twilio logs in the Twilio Console and API has been identified. We are actively working to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Jun 24, 2021 - 19:44 PDT

        Update

        The issue causing delays in message records populating to Twilio logs in the Twilio Console and API has been identified. We are actively working to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Jun 23, 2021 - 19:44 PDT

        Update

        The issue causing delays in message records populating to Twilio logs in the Twilio Console and API has been identified. We are actively working to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted Jun 23, 2021 - 03:43 PDT

        Update

        The issue causing delays in message records populating to Twilio logs in the Twilio Console and API has been identified. We are actively working to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Jun 22, 2021 - 19:48 PDT

        Identified

        The issue causing delays in message records populating to Twilio logs in the Twilio Console and API has been identified. We are actively working to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Jun 22, 2021 - 15:48 PDT

        Update

        We have implemented a fix and are monitoring recovery for the issue that is causing delays in message records populating to Twilio logs in the Twilio Console and API. We expect to provide an update within 2 hours or as soon as more information becomes available.
        Posted Jun 22, 2021 - 12:34 PDT

        Update

        We have implemented a fix and are still monitoring recovery for the issue that is causing delays in message records populating to Twilio logs in the Twilio Console and API. We expect to provide an update within 30 minutes or as soon as more information becomes available.
        Posted Jun 22, 2021 - 11:50 PDT

        Monitoring

        We have implemented a fix and are monitoring recovery for the issue that is causing delays in message records populating to Twilio logs in the Twilio Console and API. We expect to provide an update within 30 minutes or as soon as more information becomes available.
        Posted Jun 22, 2021 - 11:21 PDT

        Investigating

        We are experiencing delays in message records populating to Twilio logs in the Twilio Console and API. Our engineers are currently investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Jun 22, 2021 - 10:25 PDT
        This incident affected: PROGRAMMABLE MESSAGING (SMS).