SMS Delivery Delays to XL in Indonesia

Incident Report for Twilio

Resolved

We are no longer experiencing delivery delays when sending to XL in Indonesia. This incident has been resolved.

Posted Aug 06, 2020 - 02:14 PDT

Monitoring

We are observing successful SMS delivery to XL in Indonesia. We will continue to monitor to ensure a full recovery of the service. We will provide another update as soon as more information becomes available.

Posted Aug 06, 2020 - 01:21 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to XL in Indonesia. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Aug 06, 2020 - 00:52 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).