SMS Delivery Reports Being Delayed To Mobile in Yemen

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to carriers in Yemen. This incident has been resolved.

Posted Dec 26, 2021 - 22:22 PST

Monitoring

We are observing recovery in SMS delivery report delays when sending messages to carriers in Yemen. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 26, 2021 - 20:26 PST

Update

We are continuing to work with our carrier partner to resolve SMS delivery reports being delayed to carriers in Yemen. Our engineering team has been alerted and is actively investigating. We will provide another update in 4 hours or as soon as more information becomes available.

Posted Dec 26, 2021 - 16:26 PST

Investigating

Our monitoring systems have detected a potential issue with SMS delivery reports being delayed in delivery to Mobile network in Yemen. Our engineering team has been alerted and is actively investigating. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 26, 2021 - 14:26 PST