SMS Delivery Delays to Cellcard Network in Cambodia

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to Cellcard Network in Cambodia. This incident has been resolved.

Posted Jul 28, 2025 - 02:19 PDT

Update

We are observing recovery in SMS delivery delays when sending messages to Cellcard Network in Cambodia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 28, 2025 - 00:29 PDT

Monitoring

Posted Jul 27, 2025 - 22:37 PDT

Update

We continue to experience SMS delivery delays when sending messages to Cellcard Network in Cambodia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Jul 27, 2025 - 14:37 PDT

Update

We continue to experience SMS delivery delays when sending messages to Cellcard Network in Cambodia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Jul 27, 2025 - 10:33 PDT

Update

We are continuing to experience SMS delivery delays when sending messages to Cellcard Network in Cambodia. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jul 27, 2025 - 08:37 PDT

Investigating

We are experiencing MMS/SMS delivery delays when sending messages to Cellcard. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jul 27, 2025 - 07:40 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).