Status
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Delays in retrieving message logs
Incident Report for Twilio
Resolved
All processing is caught up and all systems are working as designed.
Posted 18 days ago. Nov 21, 2018 - 16:35 PST
Update
Our engineering team continues to work and is making progress on the recovery of delayed customer logs that some customers might be experiencing.
Posted 18 days ago. Nov 21, 2018 - 12:50 PST
Update
Our engineering team continues to work on the recovery of delayed customer logs that some customers might be experiencing.
Posted 18 days ago. Nov 21, 2018 - 10:48 PST
Identified
We’ve identified a problem which may impact a small percentage of customers, resulting in a delay in showing customers message logs on the Twilio dashboard and REST API. This problem does not affect message delivery. Engineering is engaged and working to resolve the problem.
Posted 18 days ago. Nov 21, 2018 - 09:40 PST
This incident affected: Runtime (Pricing and Usage).