Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Delays in retrieving message logs
      Incident Report for Twilio
      Resolved
      All processing is caught up and all systems are working as designed.
      Posted Nov 21, 2018 - 16:35 PST
      Update
      Our engineering team continues to work and is making progress on the recovery of delayed customer logs that some customers might be experiencing.
      Posted Nov 21, 2018 - 12:50 PST
      Update
      Our engineering team continues to work on the recovery of delayed customer logs that some customers might be experiencing.
      Posted Nov 21, 2018 - 10:48 PST
      Identified
      We’ve identified a problem which may impact a small percentage of customers, resulting in a delay in showing customers message logs on the Twilio dashboard and REST API. This problem does not affect message delivery. Engineering is engaged and working to resolve the problem.
      Posted Nov 21, 2018 - 09:40 PST
      This incident affected: TWILIO PLATFORM (Billing).
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