Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
SMS Delivery Delays on a subset of shortcodes towards AT&T US
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS Delivery Delays on a subset of shortcodes towards AT&T US.This incident has been resolved and all systems are operational.
Monitoring
We are observing improvements in SMS Delivery Delays on a subset of shortcodes towards AT&T US but delays still exist . Our engineers are continuing to work with our carrier partner to resolve the issue. We will provide an update in the next 2 hours or as soon as more information becomes available.
Update
We are experiencing SMS Delivery Delays on a subset of shortcodes towards AT&T US . Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information is available
Investigating
Our monitoring systems have detected a potential issue. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (SMS Short Code, North America).