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Issues related to Zipwhip's Services
System Metrics
SMS Delivery Failures on DiGi and Celcom Networks in Malaysia via Subset of Alpha Sender ID's and Longcodes.
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery failures to DiGi and Celcom Networks in Malaysia via subset of Alpha Sender ID's and Longcodes. This incident has been resolved.
Monitoring
We are observing successful SMS delivery to DiGi and Celcom Networks in Malaysia via a subset of Alpha Sender ID's and long codes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We have identified the issue causing SMS delivery failures to DiGi and Celcom Networks in Malaysia via subset of Alpha Sender ID's and Long Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Update
We have identified the issue causing SMS delivery failures to DiGi and Celcom Networks in Malaysia via subset of Alpha Sender ID's and Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We have identified the issue causing SMS delivery failures to DiGi and Celcom Networks in Malaysia via subset of Alpha Sender ID's and Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Identified
We have identified the issue causing SMS delivery failures to DiGi and Celcom Networks in Malaysia via subset of Alpha Sender ID's and Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are still investigating SMS delivery failures to DiGi and Celcom Networks in Malaysia via subset of Alpha Sender ID's and Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
We continue to investigate SMS delivery failures to DiGi and Celcom Networks in Malaysia via subset of Alpha Sender ID's and Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
We continue to investigate SMS delivery failures to DiGi and Celcom Networks in Malaysia via subset of Alpha Sender ID's and Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
We continue to investigate SMS delivery failures to DiGi and Celcom Networks in Malaysia via subset of Alpha Sender ID's and Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
We continue to investigate SMS delivery failures to DiGi and Celcom Networks in Malaysia via subset of Alpha Sender ID's and Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
Update
We continue to investigate SMS delivery failures to DiGi and Celcom Networks in Malaysia via subset of Alpha Sender ID's and Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
Update
We continue to investigate SMS delivery failures to DiGi and Celcom Networks in Malaysia via subset of Alpha Sender ID's and Longcodes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
Update
We continue to experience SMS delivery failures to DiGi and Celcom Networks in Malaysia for a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery failures to DiGi and Celcom Networks in Malaysia for a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery failures to DiGi and Celcom Networks in Malaysia for a subset of Alphanumeric Sender IDs. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS, APAC).