Twilio Services
Issues related to Twilio’s Software
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    Issues found outside of Twilio’s Network
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      Issues related to Zipwhip's Services
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        Super SIM Network Connectivity Issues

        Incident Report for Twilio

        Resolved

        Super SIM connectivity issues have been resolved, and the IoT service is operating normally at this time.
        Posted Dec 24, 2020 - 11:12 PST

        Monitoring

        We are now seeing recovery of the Super SIM connectivity issue. We are continuing to monitor for service stability. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Dec 24, 2020 - 09:21 PST

        Update

        We are continuing to experience Super SIM connectivity issues. Some devices may experience delays while attaching to 2G/3G networks. Our engineering team is actively working with the affected network provider to resolve the issue. We will provide another update in 4 hours or sooner once more information becomes available.
        Posted Dec 24, 2020 - 08:35 PST

        Update

        We are continuing to experience Super SIM connectivity issues. Some devices may experience delays while attaching to 2G networks. Our engineering team is actively working with the affected network provider to resolve the issue. We will provide another update in 2 hours or sooner once more information becomes available.
        Posted Dec 24, 2020 - 06:48 PST

        Investigating

        We are experiencing Super SIM connectivity issues. Some devices may experience delays while attaching to 2G networks. Our engineering team is actively working with the affected network provider to resolve the issue. We will provide another update in 1 hour or sooner once more information becomes available.
        Posted Dec 24, 2020 - 05:51 PST