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SMS Delivery Failures on a subset of messages sent to China
Incident Report for Twilio
This incident has been resolved.
Posted May 19, 2020 - 19:04 PDT
We are continuing to monitor for any further issues.
Posted May 19, 2020 - 19:04 PDT
We are observing recovery in whitelisted template SMS message delivery to China. We will continue to monitor this situation and will provide an update as soon as more information becomes available.
Posted May 19, 2020 - 18:10 PDT
We are observing messages delivery failures on whitelisted template SMS messages sent to China. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information.
Posted May 19, 2020 - 17:50 PDT
This incident affected: CARRIER NETWORK (SMS, APAC).