Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Failures on a subset of messages sent to China
      Incident Report for Twilio
      Resolved
      This incident has been resolved.
      Posted May 19, 2020 - 19:04 PDT
      Update
      We are continuing to monitor for any further issues.
      Posted May 19, 2020 - 19:04 PDT
      Monitoring
      We are observing recovery in whitelisted template SMS message delivery to China. We will continue to monitor this situation and will provide an update as soon as more information becomes available.
      Posted May 19, 2020 - 18:10 PDT
      Investigating
      We are observing messages delivery failures on whitelisted template SMS messages sent to China. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information.
      Posted May 19, 2020 - 17:50 PDT
      This incident affected: CARRIER NETWORK (SMS, APAC).