Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
External Connectivity
Issues found outside of Twilio’s Network
System Metrics
High Packet Loss On Inbound Calls To A Subset of Twilio Phone Numbers In Multiple Countries
Incident
Report for Twilio
Resolved
High packet loss on inbound calls to a subset of Twilio phone numbers in multiple countries has been resolved and Programmable Voice is operating normally at this time.
Monitoring
We have started seeing recovery in packet loss for calls to a subset of Twilio phone numbers in multiple countries. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
Our engineers have identified an issue with high packet loss for calls to a subset of Twilio phone numbers in multiple countries and are working to deploy a fix. We expect to provide another update in 1 hour as soon as more information becomes available.
Identified
Our engineers have identified an issue with high packet loss for calls to a subset of Twilio phone numbers in multiple countries and are working to deploy a fix. We expect to provide another update in as soon as more information becomes available.
This incident affected: CARRIER NETWORK (Voice, Latin America, Voice, APAC, Voice, Europe, Voice, Middle East & Africa).