AccSec SNA Failure Increase for US AT&T

Incident Report for Twilio

Resolved

The issue affecting intermittent SNA failure for US AT&T has been resolved, and the service is functioning normally at this time.

Posted Feb 11, 2026 - 23:09 PST

Monitoring

We have started seeing recovery for intermittent SNA failure for US AT&T. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 11, 2026 - 21:55 PST

Investigating

Our engineering team is continuing to investigate an issue causing an intermittent SNA failure increase for US AT&T. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Feb 11, 2026 - 21:08 PST

Identified

Our engineering team is investigating an issue causing an intermittent SNA failure increase for US AT&T. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 11, 2026 - 20:09 PST

Investigating

Our monitoring systems have detected a potential issue with an intermittent SNA failure increase for US AT&T - Identities has been identified. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Feb 11, 2026 - 19:59 PST

This incident affected: ACCOUNT SECURITY (Verify, Lookup).