SMS Delivery Failures on Orange Israel

Incident Report for Twilio

Resolved

We are no longer experiencing delivery failures to Orange Israel. This incident has been resolved.

Posted Sep 22, 2020 - 02:41 PDT

Monitoring

We are observing successful SMS delivery to Orange Israel. We will continue to monitor to ensure a full recovery of the service. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 22, 2020 - 01:47 PDT

Update

We continue to experience message delivery failures when sending to the Orange network in Israel. Our engineering team continues to investigate this issue with our carrier partner. We will provide another update after 16 hours or as soon as more information becomes available.

Posted Sep 21, 2020 - 16:39 PDT

Update

Our engineering team is still investigating this issue with our carrier partner. We will provide another update after 8 hours or as soon as more information becomes available.

Posted Sep 21, 2020 - 08:35 PDT

Update

Our engineering team is still investigating this issue with our carrier partner. We expect to provide another update after 4 hours or as soon as more information becomes available.

Posted Sep 21, 2020 - 04:36 PDT

Update

Our engineering team is still investigating this issue with our carrier partner. We will provide more information as soon as they become available.

Posted Sep 21, 2020 - 02:16 PDT

Investigating

We are experiencing delivery failures sending to Orange in Israel. Our engineers are working with our carrier partner to resolve the issue. We will provide another update as soon as more information becomes available.

Posted Sep 21, 2020 - 01:14 PDT