MMS Delivery Report Delays When Sending to US Sprint from Twilio Short Codes and Toll Free Numbers

Incident Report for Twilio

Resolved

We are no longer experiencing delivery report delays when sending MMS to US Sprint from Twilio Short Codes. This incident has been resolved.

Posted Dec 26, 2020 - 01:19 PST

Monitoring

We are observing recovery in delivery report delays when sending MMS to US Sprint from Twilio Short Codes.. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 26, 2020 - 00:28 PST

Update

We are still experiencing delays in receiving message delivery reports when sending MMS to US Sprint from Twilio Short Codes and Toll Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.

Posted Dec 25, 2020 - 19:40 PST

Update

We are now experiencing delays in receiving message delivery reports when sending MMS to US Sprint from Twilio Short Codes and Toll Free Numbers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Dec 25, 2020 - 15:42 PST

Update

We are continuing to experience delays in receiving message delivery reports when sending MMS to US Sprint from Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Dec 25, 2020 - 12:12 PST

Update

We are continuing to experience delays in receiving message delivery reports when sending MMS to US Sprint from Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 25, 2020 - 10:08 PST

Investigating

We are experiencing delays in receiving message delivery reports when sending MMS to US Sprint from Twilio Short Codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 25, 2020 - 09:05 PST