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Garbled incoming SMS Messages from Verizon Handsets
Incident
Report for Twilio
Resolved
This incident has been resolved.
Monitoring
We have seen a recovery with this issue involving garbled SMS bodies. We will continue to monitor and provide an update when the issue is fully resolved.
Identified
We have identified the issue and are working with our carrier partner to resolve it.
Update
We are continuing to investigate this issue. Next update within an hour.
Investigating
We are currently experiencing an intermittent issue where incoming SMS messages from Verizon handsets have garbled message bodies. This issue is currently only affecting long code phone numbers. We are actively investigating the incident. Next update within 30 minutes.
This incident affected: CARRIER NETWORK (SMS Long Code, North America).
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