Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        On Call Engineers are Investigating an issue with customer upgrades and address validation.

        Incident Report for Twilio

        Resolved

        Addresses can be created and validated correctly now. All of our services are up and operational.
        Posted May 24, 2020 - 03:05 PDT

        Update

        We are continuing to investigate this potential issue with customer upgrades.
        Posted May 23, 2020 - 23:59 PDT

        Investigating

        Our monitoring systems have detected a potential issue with customer upgrades and address validation. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted May 23, 2020 - 20:50 PDT