On Call Engineers are Investigating an issue with customer upgrades and address validation.

Incident Report for Twilio

Resolved

Addresses can be created and validated correctly now. All of our services are up and operational.

Posted May 24, 2020 - 03:05 PDT

Update

We are continuing to investigate this potential issue with customer upgrades.

Posted May 23, 2020 - 23:59 PDT

Investigating

Our monitoring systems have detected a potential issue with customer upgrades and address validation. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted May 23, 2020 - 20:50 PDT