SMS Delivery Delays to CTBC/Algar Telecom in Brazil

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to CTBC/Algar Telecom in Brazil. This incident has been resolved.

Posted Apr 12, 2024 - 10:57 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to CTBC/Algar Telecom in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 12, 2024 - 09:00 PDT

Update

We are continuing to investigate issue causing SMS delivery delays when sending messages to CTBC/Algar Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Apr 12, 2024 - 06:59 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to CTBC/Algar Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Apr 12, 2024 - 05:59 PDT

This incident affected: CARRIER NETWORK (SMS, Latin America).