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        On Call Engineers are Investigating an issue with Authy Production Account Voice Numbers getting tagged as spam by Comcast

        Incident Report for Twilio

        Resolved

        We have fully investigated the issue with Voice Numbers getting tagged as spam by Comcas using Authy, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
        Posted Aug 27, 2025 - 08:14 PDT

        Investigating

        Our monitoring systems have detected a potential issue with Voice Numbers getting tagged as spam by Comcas using Authy. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
        Posted Aug 27, 2025 - 07:35 PDT
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