SMS Delivery Delays And Failures To Airtel Network In Nigeria

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays and failures when sending messages to Airtel network in Nigeria. This incident has been resolved.

Posted May 15, 2023 - 13:41 PDT

Update

We continue observing recovery in SMS delivery failures when sending messages to Airtel network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.

Posted May 15, 2023 - 09:40 PDT

Monitoring

We are observing recovery in SMS delivery failures when sending messages to Airtel network in Nigeria. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted May 15, 2023 - 07:40 PDT

Investigating

We are experiencing SMS delivery delay and failure in sending SMS to Airtel network in Nigeria. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

Posted May 15, 2023 - 05:42 PDT

This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).