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        SMS Delivery Failures on Algar Telecom in Brazil

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery failures to Algar Telecom in Brazil. This incident has been resolved.
        Posted Nov 27, 2023 - 01:11 PST

        Monitoring

        We are observing successful SMS delivery to Algar Telecom in Brazil. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 26, 2023 - 22:57 PST

        Update

        We continue experiencing SMS Delivery Failures on Algar Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 24 hours or as soon as more information becomes available.
        Posted Nov 26, 2023 - 20:37 PST

        Update

        We continue experiencing SMS Delivery Failures on Algar Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 16 hours or as soon as more information becomes available.
        Posted Nov 26, 2023 - 04:47 PST

        Update

        We continue experiencing SMS Delivery Failures on Algar Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 8 hours or as soon as more information becomes available.
        Posted Nov 25, 2023 - 20:33 PST

        Update

        We continue experiencing SMS Delivery Failures on Algar Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
        Posted Nov 25, 2023 - 16:50 PST

        Update

        We continue experiencing SMS Delivery Failures on Algar Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
        Posted Nov 25, 2023 - 14:50 PST

        Investigating

        We are experiencing SMS Delivery Failures on Algar Telecom in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Nov 25, 2023 - 13:53 PST
        This incident affected: CARRIER NETWORK (SMS, Latin America).
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