SMS Delivery Delays From Twilio to Tune Talk Malaysia

Incident Report for Twilio

Resolved

The issue affecting SMS delivery to Tune Talk network subscribers in Malaysia has been resolved. Our engineering team has confirmed that delivery rates have returned to normal levels.

Posted Mar 03, 2026 - 06:59 PST

Update

We are continuing to observe recovery in SMS delivery delays when sending messages to Tune Talk network in Malaysia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 03, 2026 - 05:10 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to Tune Talk network in Malaysia. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Mar 03, 2026 - 03:17 PST

Investigating

Twilio customers may be experiencing SMS delivery delays from Twilio to Tune Talk network subscribers in Malaysia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 03, 2026 - 02:28 PST

This incident affected: CARRIER NETWORK (SMS, APAC).