We are no longer experiencing SMS delivery report delays to the US T-Mobile, Verizon and Sprint Networks over Subset of Short-codes. This incident has been resolved.
Posted May 04, 2021 - 18:20 PDT
Monitoring
We are observing recovery in delivery report delays to the US T-Mobile, Verizon and Sprint Networks over Subset of Short-codes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 60 minutes or as soon as more information becomes available.
Posted May 04, 2021 - 17:46 PDT
Update
We are experiencing delays in receiving message delivery reports to the US T-Mobile, Verizon and Sprint Networks over Subset of Short-codes. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 60 minutes or as soon as more information becomes available.
Posted May 04, 2021 - 17:25 PDT
Investigating
Our monitoring systems have detected a potential issue with SMS Delivery Report Delay to T-Mobile, Verizon and Sprint Networks in US over subsets of short-codes. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.