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Issues found outside of Twilio’s Network
System Metrics
Outbound Calls to France Numbers are Failing with the Auto Announcement
Incident
Report for Twilio
Resolved
We are no longer experiencing outbound calls to France numbers failing with auto Voice announcement. This incident has been resolved.
Monitoring
We have started seeing recovery for outbound calls to France numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are observing outbound calls to France numbers are failing with auto Voice announcement. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are observing issue with outbound calls to France numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with outbound calls to a subset of France numbers . Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
This incident affected: CARRIER NETWORK (Voice, Europe).