Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Outbound Calls to France Numbers are Failing with the Auto Announcement
      Incident Report for Twilio
      Resolved
      We are no longer experiencing outbound calls to France numbers failing with auto Voice announcement. This incident has been resolved.
      Posted Sep 13, 2023 - 07:46 PDT
      Monitoring
      We have started seeing recovery for outbound calls to France numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Sep 13, 2023 - 05:55 PDT
      Update
      We are observing outbound calls to France numbers are failing with auto Voice announcement. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Sep 13, 2023 - 04:24 PDT
      Update
      We are observing issue with outbound calls to France numbers. We are currently working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Sep 13, 2023 - 03:44 PDT
      Investigating
      Our monitoring systems have detected a potential issue with outbound calls to a subset of France numbers . Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Sep 13, 2023 - 03:20 PDT
      This incident affected: CARRIER NETWORK (Voice, Europe).