US Short Code MMS delivery issues for Sprint handsets

Incident Report for Twilio

Resolved

We have confirmed that that Delivery receipts for MMS are being successfully sent

Posted Sep 10, 2018 - 14:03 PDT

Monitoring

We are observing that Delivery receipts for MMS are being successfully sent. We will continue to monitor the system.

Posted Sep 10, 2018 - 12:05 PDT

Investigating

Delivery receipts for MMS sent from some US Short Codes towards Sprint handsets are missing, and mobile-originated MMS messages sent toward Twilio shortcodes are delayed. We are working with our carrier partner to resolve both issues and will provide additional information as it becomes available.

Posted Sep 10, 2018 - 08:36 PDT

This incident affected: PROGRAMMABLE MESSAGING (MMS).