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        SMS Delivery Delays to Etisalat Network in Niger

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to Etisalat network in Niger. This incident has been resolved.
        Posted May 20, 2023 - 04:17 PDT

        Update

        We are observing recovery in SMS delivery delays when sending messages to the Etisalat network in Niger. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted May 20, 2023 - 02:19 PDT

        Update

        During monitoring we observing degraded performance and continued issues with SMS delivery delays when sending messages to the Etisalat network in Niger, so we are reverting the status of this incident back to investigating. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 12 hours or as soon as more information becomes available.
        Posted May 19, 2023 - 14:20 PDT

        Update

        We are still observing recovery in SMS delivery delays when sending messages to the Etisalat network in Niger. We will continue monitoring the service for another 2 hour period to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted May 19, 2023 - 12:52 PDT

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to the Etisalat network in Niger. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted May 19, 2023 - 10:51 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to the Etisalat network in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted May 18, 2023 - 15:25 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to the Etisalat network in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted May 17, 2023 - 23:25 PDT

        Update

        We continue experiencing SMS delivery delays when sending messages to Etisalat network in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted May 17, 2023 - 15:43 PDT

        Update

        We continue experiencing SMS delivery delays when sending messages to Etisalat network in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted May 17, 2023 - 11:43 PDT

        Update

        We continue experiencing SMS delivery delays when sending messages to Etisalat network in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted May 17, 2023 - 09:48 PDT

        Investigating

        After monitoring for some time, we started seeing a degradation of the service. We're experiencing SMS delivery delays when sending messages to Etisalat network in Niger. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted May 17, 2023 - 08:47 PDT

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to Etisalat network in Niger. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted May 17, 2023 - 06:52 PDT

        Update

        We continue experiencing SMS delivery delays when sending messages to Etisalat network in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted May 16, 2023 - 08:15 PDT

        Update

        We continue experiencing SMS delivery delays when sending messages to Etisalat network in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted May 15, 2023 - 16:22 PDT

        Update

        We continue experiencing SMS delivery delays when sending messages to Etisalat network in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted May 15, 2023 - 08:22 PDT

        Update

        We are still experiencing SMS delivery delays when sending messages to Etisalat network in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted May 15, 2023 - 04:21 PDT

        Update

        We are still experiencing SMS delivery delays when sending messages to Etisalat network in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted May 15, 2023 - 02:03 PDT

        Investigating

        We are experiencing SMS delivery delays when sending messages to Etisalat network in Niger. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted May 15, 2023 - 01:10 PDT
        This incident affected: CARRIER NETWORK (SMS, Middle East & Africa).