SMS/MMS Delivery Delays to AT&T Network

Incident Report for Twilio

Resolved

We are no longer experiencing MMS/SMS delivery failures to AT&T Network in the US. This incident has been resolved.

Posted Feb 13, 2023 - 14:02 PST

Monitoring

We are observing successful MMS/SMS delivery delays to AT&T Networks in the US. We will continue to monitor to ensure full service recovery. We expect to provide another update in 30 minutes or as soon as more information becomes available.

Posted Feb 13, 2023 - 13:33 PST

Update

We are continuing to investigate this issue.

Posted Feb 13, 2023 - 13:23 PST

Update

We are continuing to investigate this issue.

Posted Feb 13, 2023 - 13:22 PST

Investigating

We are experiencing SMS and MMS delivery delays when sending messages to AT&T Network in the US. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Feb 13, 2023 - 13:08 PST

This incident affected: PROGRAMMABLE MESSAGING (MMS, SMS).