On Call Engineers are Investigating an issue with SMS Filtering

Incident Report for Twilio

Resolved

We have fully investigated the SMS Filtering issue, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Posted Feb 16, 2022 - 15:20 PST

Investigating

Our monitoring systems have detected a potential issue with filtering on a subset of SMS messages to the United States. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Feb 16, 2022 - 14:58 PST