Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      Short Code SMS Delays for Messages Sent from Sprint devices
      Incident Report for Twilio
      Resolved
      This incident has been resolved.
      Posted Dec 03, 2019 - 16:17 PST
      Update
      We are still working with our carrier partners to resolve the issue and will provide an update again when we have more information
      Posted Dec 03, 2019 - 12:08 PST
      Investigating
      We are observing delays receiving inbound SMS sent from Sprint devices in the US towards short code numbers. We are also experiencing delays in receiving status callbacks for SMS sent from Twilio's short code numbers towards Sprint mobile devices; actual delivery of outbound SMS messages are unaffected. We are working with our carrier partners to resolve the issue and will provide an update as soon as we have more information.
      Posted Dec 03, 2019 - 08:47 PST
      This incident affected: CARRIER NETWORK (SMS Short Code, North America).