SMS Delivery issue to US Verizon from Some Short Codes

Incident Report for Twilio

Resolved

The delivery issues of messages to US Verizon handsets from some Twilio Short Code has been resolved. All systems are operating normally.

Posted Jan 25, 2019 - 17:12 PST

Investigating

We are investigating an issue with delivery of messages to US Verizon handsets from some Twilio Short Code. We are working with our carrier partners to resolve the issue as quickly as possible. We will provide an update as soon as we have more information.

Posted Jan 25, 2019 - 15:52 PST

This incident affected: CARRIER NETWORK (SMS Short Code, North America) and PROGRAMMABLE MESSAGING (SMS).