Scheduled maintenance
Twilio Services
Issues related to Twilio’s Software
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Issues found outside of Twilio’s Network
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Issues related to Zipwhip's Services
System Metrics
SMS Delivery Delays to T-Mobile US via a Subset Of Toll-Free and Longcode Numbers
Incident
Report for Twilio
Resolved
We are no longer experiencing SMS delivery delays when sending messages to T-Mobile Network in US. This incident has been resolved.
Update
We are observing recovery in SMS delivery delays when sending messages to T-Mobile Network in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 4 hours or as soon as more information becomes available.
Update
We are observing recovery in SMS delivery delays when sending messages to T-Mobile Network in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We are observing recovery in SMS delivery delays when sending messages to T-Mobile Network in the US. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to experience intermittent delays in message delivery to T-Mobile Network in the US due to an extended maintenance window on their side, which is temporarily impacting approximately 50% of their capacity.
Impact is expected only around the top of the hour, when traffic volumes are at their highest. Outside of these peak times, traffic is expected to process normally.
We are monitoring the situation closely and working with T-Mobile to obtain updated information during this maintenance window. We will provide another update in 4 hours or as soon as more information becomes available.
Impact is expected only around the top of the hour, when traffic volumes are at their highest. Outside of these peak times, traffic is expected to process normally.
We are monitoring the situation closely and working with T-Mobile to obtain updated information during this maintenance window. We will provide another update in 4 hours or as soon as more information becomes available.
Investigating
We are currently observing intermittent delays in message delivery to T-Mobile Network in the US due to an extended maintenance window on their side, which is temporarily impacting approximately 50% of their capacity.
Impact is expected only around the top of the hour, when traffic volumes are at their highest. Outside of these peak times, traffic is expected to process normally.
We are monitoring the situation closely and working with T-Mobile to obtain updated information during this maintenance window. We will provide another update in 2 hours or as soon as more information becomes available.
Impact is expected only around the top of the hour, when traffic volumes are at their highest. Outside of these peak times, traffic is expected to process normally.
We are monitoring the situation closely and working with T-Mobile to obtain updated information during this maintenance window. We will provide another update in 2 hours or as soon as more information becomes available.
Monitoring
We are observing recovery in SMS delivery delays when sending messages to T-Mobile US via a Subset Of Toll-Free and Longcode Numbers. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We continue experiencing SMS delivery delays when sending messages to T-Mobile US via a Subset Of Toll-Free and Longcode Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
Investigating
We are experiencing SMS delivery delays when sending messages to T-Mobile US via a Subset Of Toll-Free and Longcode Numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
This incident affected: CARRIER NETWORK (SMS Long Code, North America, SMS Toll-Free, North America).