Billing Events Missing Video Recordings

Incident Report for Twilio

Resolved

Twilio billing was degraded where storing video recordings were affected between March 16th at 11:00 am to April 13th at 10:00 am Pacific Time. During this period of time, customers may have been underbilled for part of March. The issue has now been resolved.

Posted Apr 25, 2023 - 13:30 PDT

This incident affected: PROGRAMMABLE VIDEO (Recordings).