SMS Delivery Delays to Malitel Network in Mali

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to the Malitel network in Mali. This incident has been resolved.

Posted Dec 10, 2021 - 17:37 PST

Monitoring

We are observing recovery in SMS delivery delays when sending messages to the Malitel network in Mali. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 10, 2021 - 15:47 PST

Update

We are continuing to experience SMS delivery delays when sending messages to the Malitel network in Mali. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.

Posted Dec 10, 2021 - 03:58 PST

Update

We are experiencing SMS delivery delays when sending messages to Malitel network in Mali. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

Posted Dec 09, 2021 - 20:00 PST

Update

We are experiencing SMS delivery delays when sending messages to Malitel network in Mali. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available

Posted Dec 09, 2021 - 16:00 PST

Update

We are experiencing SMS delivery delays when sending messages to Malitel Network in Mali on Twilio Short Codes and Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Dec 09, 2021 - 14:00 PST

Update

We are experiencing SMS delivery delays when sending messages to Malitel Network in Mali on Twilio Short Codes and Long Codes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Dec 09, 2021 - 13:01 PST

Investigating

Our monitoring systems have detected a potential issue with SMS delivery delays to Malitel Network in Mali from Shortcode and Longcode. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Dec 09, 2021 - 12:55 PST