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Alpha SenderID Verification Failures on Messaging Services in Console
Incident Report for Twilio
Resolved
We have resolved the issue with Alpha Sender IDs failing pre-verification in Messaging Services in the Twilio Console.
Posted Jun 26, 2020 - 12:57 PDT
Identified
The issue causing Alpha Sender IDs to fail pre-verification has been identified, and a fix is being implemented.
Posted Jun 26, 2020 - 11:40 PDT
Investigating
We have identified an issue with Alpha Sender IDs failing pre-verification in Messaging Services in the Twilio Console. New alphanumeric sender IDs can still be added to Messaging Services, but they cannot be verified beforehand. We are currently investigating this issue, and will provide an update as soon as we have more information.
Posted Jun 26, 2020 - 10:38 PDT
This incident affected: PROGRAMMABLE MESSAGING (SMS).