Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      SMS Delivery Failures to Orange Network in Congo
      Incident Report for Twilio
      Resolved
      We are no longer experiencing delivery failures to Orange network in Congo. This incident has been resolved.
      Posted Jan 20, 2021 - 16:04 PST
      Monitoring
      We are observing improvements in SMS delivery to the Orange network in Congo. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Jan 20, 2021 - 14:52 PST
      Update
      We are still experiencing delivery failures when sending to Orange network in Congo. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Jan 20, 2021 - 14:03 PST
      Update
      We are experiencing delivery failures when sending to Orange network in Congo. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Jan 20, 2021 - 13:00 PST
      Investigating
      Our monitoring systems have detected a potential issue with Programmable SMS. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Jan 20, 2021 - 12:44 PST