SIP Domain List Data Cannot be Retrieved in the Console

Incident Report for Twilio

Resolved

The issue with retrieving Voice SIP Domains in the Console has been resolved and retrieving Voice SIP Domains in the Console is operating normally at this time.

Posted Sep 20, 2023 - 20:04 PDT

Monitoring

Retrieving Voice SIP Domains in the Console is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.

Posted Sep 20, 2023 - 19:37 PDT

Identified

Our engineers have identified the issue when retrieving Voice SIP Domains in the Console, and are working to deploy a fix.
We expect to provide another update in 4 hours or as soon as more information becomes available.

Posted Sep 20, 2023 - 17:21 PDT

Update

We are investigating an issue with retrieving Voice SIP Domains in the Console. Customers may experience an error when requesting the data list in the Voice SIP Domain section.
We expect to provide another update in 2 hours or as soon as more information becomes available

Posted Sep 20, 2023 - 15:27 PDT

Update

We are investigating an issue with retrieving Voice SIP Domains in the Console. Customers may experience an error when requesting the data list.
We expect to provide another update in 1 hour or as soon as more information becomes available

Posted Sep 20, 2023 - 14:34 PDT

Investigating

Our monitoring systems have detected a potential issue with retrieving Voice SIP Domains in the Console and API. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Posted Sep 20, 2023 - 14:03 PDT

This incident affected: PROGRAMMABLE VOICE (SIP Interface).