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System Metrics
Connectivity Issues in Northeastern US on T-Mobile Network
Incident
Report for Twilio
Resolved
Third-party reports of issues on T-Mobile’s US network in the northeastern United States causing intermittent impacts to connectivity subsided around 8:00 pm Pacific yesterday (May 31). We have not received any new reports of issues from users of Super SIM and Programmable Wireless SIMs in the region.
Tests performed by Twilio in the region indicate that connectivity is working properly. We’re resolving this incident now and advise customers to contact support for further assistance if they start experiencing any issues over Super SIM and Programmable Wireless SIMs.
Tests performed by Twilio in the region indicate that connectivity is working properly. We’re resolving this incident now and advise customers to contact support for further assistance if they start experiencing any issues over Super SIM and Programmable Wireless SIMs.
Monitoring
Third-party reports of issues on T-Mobile's US network in the northeastern United States subsided around 8:00 pm Pacific Time (May 31). We have not received any new reports of issues from users of Super SIM and Programmable Wireless SIMs in the region. We'll continue to monitor customer reports for some time and we'll provide another update in 30 minutes.
Identified
We’ve identified intermittent impacts to connectivity in parts of the Northeastern US on the US T-Mobile network. We’re currently working with our partner to monitor progress to make sure services are fully recovered. We will provide another update in 2 hours or as soon as more information becomes available.
Update
We are continuing to observe recovery of intermittent impacts to connectivity in parts of the Northeastern US on the US T-Mobile Network. We are therefore continuing to monitor for full recovery of the systems and will provide another update in 2 hours or as additional information becomes available.
Update
We are continuing to observe recovery of intermittent impacts to connectivity in parts of the Northeastern US on the US T-Mobile Network. We are therefore continuing to monitor for full recovery of the systems and will provide another update in 2 hours or as additional information becomes available.
Update
We are continuing to observe recovery of intermittent impacts to connectivity in parts of the Northeastern US on the US T-Mobile Network. We are therefore continuing to monitor for full recovery of the systems and will provide another update in 2 hours or as additional information becomes available.
Update
We are continuing to observe recovery of intermittent impacts to connectivity in parts of the Northeastern US on the US T-Mobile Network. We are therefore continuing to monitor for full recovery of the systems and will provide another update in 2 hours or as additional information becomes available.
Update
We are continuing to observe recovery of intermittent impacts to connectivity in parts of the Northeastern US on the US T-Mobile Network. We are therefore continuing to monitor for full recovery of the systems and will provide another update in 2 hours or as additional information becomes available.
Update
We are continuing to observe recovery of intermittent impacts to connectivity in parts of the Northeastern US on the US T-Mobile Network. We are therefore continuing to monitor for full recovery of the systems and will provide another update in 2 hours or as additional information becomes available.
Update
We are continuing to observe recovery of intermittent impacts to connectivity in parts of the Northeastern US on the US T-Mobile Network. We are therefore continuing to monitor for full recovery of the systems and will provide another update in 2 hours or as additional information becomes available.
Monitoring
We are observing recovery of intermittent impacts to connectivity in parts of the Northeastern US on the US T-Mobile Network. We will continue to monitor for full recovery of the systems and provide another update in 2 hours or as additional information becomes available.
Update
We are seeing reports of issues on the US T-Mobile network Northeastern United States beginning at 10:00am Pacific time. Programmable Wireless and Super SIM users in the region that are connected to T-Mobile's network may experience connectivity issues. If you are using Super SIM in the region and are impacted, you can try disabling T-Mobile on your Fleets' Network Access Profiles to block devices from connecting to T-Mobile. We will provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with Programmable Wireless in the Northeastern US. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.