SMS Delivery Delays from a Subset of Twilio Phone Numbers to Australia

Incident Report for Twilio

Resolved

Twilio SMS was degraded for 12 minutes between 03:23 and 03:35 Pacific Time on 03/26/2026. During this period of time, customers may have experienced SMS delivery delays from a subset of Twilio Phone Numbers to Australia. The issue has now been resolved.

Posted Mar 26, 2026 - 03:53 PDT

Investigating

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Phone Numbers to Australia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Mar 26, 2026 - 03:46 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).