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Issues found outside of Twilio’s Network
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System Metrics
SMS Delivery Failures to Vodafone Ghana Network
Incident
Report for Twilio
Resolved
The issue affecting SMS delivery to the Vodafone network in Ghana has been resolved, and the service is functioning normally at this time.
Monitoring
We are observing successful SMS delivery to Vodafone Ghana network for the last 30 minutes. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are still experiencing SMS delivery failures sending to Vodafone Ghana network for a small subset of customers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
Update
We are experiencing SMS delivery failures sending to Vodafone Ghana network for a small subset of customers. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
Investigating
Our monitoring systems have detected a potential issue with SMS delivery failures to Vodafone Ghana network for a small subset of customers. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.