Report an Incident
Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Zipwhip Gateway
      Issues related to Zipwhip's Services
        Scheduled maintenance
        System Metrics

        SMS Delivery Delays to CTBC Celular Network in Brazil

        Incident Report for Twilio

        Resolved

        We are no longer experiencing SMS delivery delays when sending messages to CTBC Celular network in Brazil. This incident has been resolved.
        Posted Oct 12, 2023 - 13:29 PDT

        Monitoring

        We are observing recovery with SMS delivery delays when sending messages to CTBC Celular network in Brazil. We will continue to monitor the situation for ensure a full recovery, and provide another update in 24 hours or as soon as more information becomes available.
        Posted Oct 11, 2023 - 14:24 PDT

        Update

        We continue experiencing SMS delivery delays when sending messages to CTBC Celular network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Oct 11, 2023 - 10:01 PDT

        Update

        We are still experiencing SMS delivery delays when sending messages to CTBC Celular network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Oct 10, 2023 - 10:00 PDT

        Update

        We continue experiencing SMS delivery delays when sending messages to CTBC Celular network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Oct 09, 2023 - 10:00 PDT

        Update

        We continue experiencing SMS delivery delays when sending messages to CTBC Celular network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Oct 08, 2023 - 10:01 PDT

        Update

        We continue experiencing SMS delivery delays when sending messages to CTBC Celular network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Oct 06, 2023 - 10:03 PDT

        Update

        We are still experiencing SMS delivery delays when sending messages to CTBC Celular network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Oct 05, 2023 - 09:30 PDT

        Update

        We continue experiencing SMS delivery delays when sending messages to CTBC Celular network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Oct 04, 2023 - 09:30 PDT

        Update

        We are still experiencing SMS delivery delays when sending messages to CTBC Celular network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Oct 03, 2023 - 09:27 PDT

        Update

        We continue experiencing SMS delivery delays when sending messages to CTBC Celular Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Oct 02, 2023 - 09:31 PDT

        Update

        We are still experiencing SMS delivery delays when sending messages to CTBC Celular Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Oct 01, 2023 - 09:24 PDT

        Update

        We continue experiencing SMS delivery delays when sending messages to CTBC Celular Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Sep 30, 2023 - 17:26 PDT

        Update

        We continue experiencing SMS delivery delays when sending messages to CTBC Celular Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Sep 30, 2023 - 09:26 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to CTBC Celular Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Sep 30, 2023 - 05:31 PDT

        Update

        We continue to experience SMS delivery delays when sending messages to CTBC Celular Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 30, 2023 - 03:46 PDT

        Investigating

        We are experiencing SMS delivery delays when sending messages to CTBC Celular Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Sep 30, 2023 - 02:54 PDT

        Update

        We are observing recovery in SMS delivery delays when sending messages to CTBC Celular Network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 30, 2023 - 01:15 PDT

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to CTBC Celular Network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 29, 2023 - 23:30 PDT

        Update

        We continue experiencing SMS delivery delays when sending messages to CTBC Celular Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
        Posted Sep 29, 2023 - 13:53 PDT

        Update

        We continue experiencing SMS delivery delays when sending messages to CTBC Celular Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
        Posted Sep 28, 2023 - 21:53 PDT

        Update

        We continue experiencing SMS delivery delays when sending messages to CTBC Celular Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
        Posted Sep 28, 2023 - 13:54 PDT

        Update

        We continue experiencing SMS delivery delays when sending messages to CTBC Celular Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
        Posted Sep 28, 2023 - 09:53 PDT

        Update

        We continue experiencing SMS delivery delays when sending messages to CTBC Celular Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 28, 2023 - 08:04 PDT

        Investigating

        After monitoring for some time, we started seeing a degradation of the service. We're experiencing SMS delivery delays when sending messages to CTBC Celular Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
        Posted Sep 28, 2023 - 07:04 PDT

        Monitoring

        We are observing recovery in SMS delivery delays when sending messages to CTBC Celular Network in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
        Posted Sep 28, 2023 - 05:03 PDT

        Investigating

        We are experiencing SMS delivery delays when sending messages to CTBC Celular Network in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
        Posted Sep 28, 2023 - 04:14 PDT
        This incident affected: CARRIER NETWORK (SMS, Latin America).
        ← Current Status Powered by Atlassian Statuspage