SMS Delivery Report Delays to Multiple Networks in United Kingdom

Incident Report for Twilio

Resolved

We have fully investigated the SMS delivery report delays to multiple networks in the United Kingdom, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

Posted Sep 06, 2024 - 10:51 PDT

Investigating

We are experiencing SMS delivery report delays to multiple networks in the United Kingdom. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Sep 06, 2024 - 09:43 PDT

This incident affected: CARRIER NETWORK (SMS, Europe).