Elevated network errors

Incident Report for Twilio

Resolved

All services are fully operational.

Posted Nov 02, 2017 - 01:17 PDT

Monitoring

From 12:10am PT until 12:40am PT we experienced higher than normal network errors at our data centers in Singapore and Japan. These issues could have impacted voice and video services for short periods in that timeframe. Our engineers are working with our data center provider and are monitoring our services which are fully operational at this time.

Posted Nov 02, 2017 - 00:59 PDT

This incident affected: PROGRAMMABLE VOICE US1 (PSTN US1, SIP Interface US1, Client Web US1, Client Mobile US1, Conference US1, Recording US1, Queue US1, Text-to-Speech US1, Recording Transcriptions US1, TwiML US1, Voice Insights US1) and PROGRAMMABLE VIDEO (Peer-to-Peer Rooms, Network Traversal Service).