Elevated Recordings Upload Failures

Incident Report for Twilio

Resolved

Our engineers have confirmed the recordings upload service is fully operational and are reprocessing the failed uploads attempted between 10:48am PT and 11:31am PT. The reprocessing is expected to be completed by 15:30pm PT.

Posted May 09, 2017 - 11:50 PDT

Monitoring

From 10:48am PT until 11:31am PT we experienced a small number of recordings upload failures. Our engineers are monitoring to confirm service restoration. We will provide an update as quickly as possible.

Posted May 09, 2017 - 11:39 PDT

This incident affected: PROGRAMMABLE VOICE US1 (Recording US1).