Subset of SMS Are Undelivered to MTN Nigeria

Incident Report for Twilio

Resolved

SMS delivered to the MTN network in Nigeria has been stable without any issues. The in-region carrier partners have provided final confirmation that the issue is fixed. This incident is now resolved.

Posted Jul 01, 2020 - 23:10 PDT

Monitoring

SMS are now getting delivered to the MTN network in Nigeria. We' will continue to monitor the situation until we have final confirmation from in-region carrier partners that the issue is completely resolved. We will provide an update as soon as we have more information.

Posted Jul 01, 2020 - 22:27 PDT

Update

We are continuously working with our carrier partners in the region to resolve the issue. We will provide an update as soon as we have more information.

Posted Jul 01, 2020 - 20:29 PDT

Update

We are continuously working with our carrier partners in the region to resolve the issue. We will provide an update as soon as we have more information.

Posted Jul 01, 2020 - 18:29 PDT

Investigating

We are observing a subset of SMS sent to the MTN network in Nigeria are undelivered. Our engineers are working with our carrier partners in the region to resolve the issue. We will provide an update as soon as we have more information.

Posted Jul 01, 2020 - 17:29 PDT