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Twilio Services
Issues related to Twilio’s Software
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    Issues found outside of Twilio’s Network
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      SMS Delivery Delays to Small US Networks From a Subset of Shortcodes
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays when sending messages to small US networks from a subset of shortcodes. This incident has been resolved.
      Posted Nov 05, 2024 - 14:57 PST
      Update
      We are observing recovery in SMS delivery delays when sending messages to small US networks from a subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 24 hrs or as soon as more information becomes available.
      Posted Nov 04, 2024 - 17:27 PST
      Monitoring
      We are observing recovery in SMS delivery delays when sending messages to small US networks from a subset of shortcodes. We will continue monitoring the service to ensure a full recovery. We will provide another update in 24 hrs or as soon as more information becomes available.
      Posted Nov 03, 2024 - 17:27 PST
      Update
      We are still experiencing SMS delivery delays when sending messages to small US networks from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
      Posted Nov 03, 2024 - 11:50 PST
      Update
      We continue to experience SMS delivery delays when sending messages to small US networks from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Nov 03, 2024 - 07:50 PST
      Update
      We are still experiencing SMS delivery delays when sending messages to small US networks from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 03, 2024 - 05:50 PST
      Investigating
      We are experiencing SMS delivery delays when sending messages to small US networks from a subset of shortcodes. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Nov 03, 2024 - 04:58 PST
      This incident affected: CARRIER NETWORK (SMS Short Code, North America).
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