SMS Delivery Delays to New Zealand 2degrees Network using Short-code SenderID

Incident Report for Twilio

Resolved

We are no longer experiencing SMS delivery delays when sending messages to New Zealand 2degrees Network using Short-code SenderID. This incident has been resolved.

Posted Jun 20, 2022 - 06:56 PDT

Monitoring

We are observing recovery in SMS delivery delays when sending messages to New Zealand 2degrees Network using Short-code SenderID. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 20, 2022 - 05:03 PDT

Update

We are continuing to work with our carrier partner to resolve SMS delivery delays when sending messages to New Zealand 2degrees Network using Short-code SenderID. We expect to provide another update in 2 hours or as soon as more information becomes available.

Posted Jun 20, 2022 - 03:04 PDT

Investigating

We are experiencing SMS delivery delays when sending messages to New Zealand 2degrees Network using Short-code SenderID. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Posted Jun 20, 2022 - 02:05 PDT

This incident affected: CARRIER NETWORK (SMS, APAC).