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SMS Delivery Delays to Multiple Networks in Mexico
Incident Report for Twilio
Resolved
SMS to multiple networks in Mexico was degraded for 59 minutes between 06:48 and 07:47 Pacific Time on 07/30/2021. During this period, customers may have experienced SMS delivery delays. The issue has now been resolved.
Posted Jul 30, 2021 - 08:20 PDT
Update
We are experiencing SMS delivery delays when sending messages to multiple networks in Mexico. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
Posted Jul 30, 2021 - 08:04 PDT
Investigating
Our monitoring systems have detected a potential issue with SMS Delivery Delays to Multiple Networks in Mexico. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
Posted Jul 30, 2021 - 07:54 PDT
This incident affected: CARRIER NETWORK (SMS Long Code, North America).