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Issues related to Twilio’s Software
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      SMS Delivery Delays to CTBC Celular SA in Brazil
      Incident Report for Twilio
      Resolved
      We are no longer experiencing SMS delivery delays to SMS delivery delays to CTBC Celular SA in Brazil. This incident has been resolved.
      Posted Nov 26, 2024 - 16:36 PST
      Monitoring
      We are observing recovery in SMS delivery delays to SMS delivery delays to CTBC Celular SA in Brazil. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 26, 2024 - 14:37 PST
      Update
      We continue experiencing SMS delivery delays to SMS delivery delays to CTBC Celular SA in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
      Posted Nov 26, 2024 - 11:14 PST
      Update
      We continue experiencing SMS delivery delays to SMS delivery delays to CTBC Celular SA in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
      Posted Nov 26, 2024 - 09:14 PST
      Update
      We are experiencing SMS delivery delays to SMS delivery delays to CTBC Celular SA in Brazil. Our engineers are working with our carrier partner to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
      Posted Nov 26, 2024 - 08:14 PST
      Investigating
      Our monitoring systems have detected a potential issue with SMS delivery delays to CTBC Celular SA in Brazil. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.
      Posted Nov 26, 2024 - 08:10 PST
      This incident affected: CARRIER NETWORK (SMS, Latin America).