Twilio Services
Issues related to Twilio’s Software
    External Connectivity
    Issues found outside of Twilio’s Network
      Scheduled maintenance
      System Metrics
      TaskRouter Workers Are Stuck With Reservations
      Incident Report for Twilio
      Resolved
      Workers in TaskRouter are no longer stuck with reservations in a pending state and TaskRouter is operating normally at this time. The incident has been resolved.
      Posted Jun 16, 2021 - 10:00 PDT
      Monitoring
      Workers in TaskRouter are no longer stuck with reservations in a pending state. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
      Posted Jun 16, 2021 - 08:19 PDT
      Identified
      We are addressing the issue where a subset of Workers in TaskRouter are stuck with reservations in a pending state. We expect to provide another update in 2 hours or as soon as more information becomes available.
      Posted Jun 16, 2021 - 07:29 PDT
      Investigating
      We are investigating an issue where some Workers in TaskRouter are stuck with reservations. We expect to provide another update in 1 hour or as soon as more information becomes available.
      Posted Jun 16, 2021 - 06:30 PDT
      This incident affected: FLEX (TaskRouter).