Delays in receiving MMS messages to Twilio numbers

Incident Report for Twilio

Resolved

We have confirmed that we are now receiving MMS messages sent to US Twilio numbers. All services are now operational.

Posted Aug 27, 2019 - 11:13 PDT

Monitoring

We are observing recovery in receiving MMS messages sent to US Twilio numbers. We are actively monitoring and we will provide an update as soon as we have additional information.

Posted Aug 27, 2019 - 09:24 PDT

Investigating

We are experiencing delays in receiving some MMS messages sent to US Twilio numbers. Our engineers are working with our carrier partner to resolve the issue. We will provide an update as soon as we have additional information.

Posted Aug 27, 2019 - 08:22 PDT

This incident affected: CARRIER NETWORK (MMS Long Code, North America).